Terms of Service

Effective August 01, 2026

1. What this document is

These terms govern the use of Parso Assets: the web platform and the mobile application. By using the service, you accept what follows.

If your company signed a specific agreement with Parso, that agreement prevails over these terms wherever the two conflict.

2. Who may use it

Parso Assets is a product for businesses. Access is granted by the contracting company through its administrator, who creates, modifies and deactivates user accounts. The mobile app does not allow sign-up: if you don't have credentials, ask your company's administrator.

You must be of legal age and use the service in the context of your employment or commercial relationship with the contracting company.

3. Your account

• You are responsible for keeping your password secret and for activity carried out from your account.
• Notify your administrator or us immediately if you suspect unauthorised access.
• Do not share your credentials or use somebody else's account.

4. Acceptable use

You may not:

• Use the service for anything unlawful or to infringe third-party rights.
• Upload content you have no right to upload, or third-party personal data without a legal basis.
• Attempt to access another company's data, probe the security of the service, or circumvent its usage limits.
• Automate access in a way that degrades the service, outside the documented API and its rate limits.
• Resell the service or grant access to third parties outside the contracting company.

5. Company content

The data loaded into the platform — assets, work orders, photos, documents and history — belongs to the contracting company. Parso acquires no rights over it and processes it solely to provide the service, in accordance with the privacy policy.

6. Artificial intelligence features

Some features generate text or extract data automatically from audio, images and documents. Their output consists of suggestions and may contain errors. They are designed to be reviewed by a person before being accepted, and do not replace technical judgement or the company's safety, maintenance and regulatory compliance obligations. Parso is not liable for decisions taken solely on the basis of an unreviewed automated output.

7. Availability and changes

We work to keep the service continuously available, but we do not guarantee it will be free of interruptions. We may carry out scheduled maintenance and change features. If a change materially reduces a feature the company relies on, we give reasonable advance notice.

8. Subscription and payment

The service is provided on subscription and paid for by the company, not by the individual user. The mobile app sells nothing and offers no in-app purchases. Commercial terms — price, term and renewal — are agreed with the contracting company.

Non-payment may result in the account moving to read-only mode and, subsequently, in suspension of access.

9. Termination

The company may stop using the service at any time. We may suspend or terminate access in the event of a material breach of these terms or sustained non-payment.

On termination the company may export its data. Afterwards it is deleted as described in the privacy policy.

10. Warranties and liability

The service is provided "as is". To the extent permitted by applicable law, Parso is not liable for indirect damages, loss of profit or loss of data, and its total liability to the company is limited to the amount the company paid for the service in the twelve months preceding the event giving rise to the claim.

Nothing above limits liabilities that the law does not permit to be limited.

11. Governing law

These terms are governed by the laws of the Republic of Costa Rica. Any dispute is submitted to the courts of San José, Costa Rica.

12. Contact

Questions about these terms: [email protected].